Who we are
“Highsteen Ltd (“We” or “Us”) remain committed to safeguarding the privacy of our website users and service recipients. Respecting the trust you place in us by sharing your personal data, we acknowledge the need for effective and protective privacy measures. Our Privacy Policy, outlined herein, provides the explanation and disclosure about how we approach data protection, the kinds of personal data we collect from you or that you provide to us, and how that data will be processed by us. By visiting highsteen.co.uk, you are accepting and consenting to the practices described in this policy. This policy’s primary purpose is to let you understand our dedication towards protecting your privacy and ensuring you have full control over your data, in accordance with the UK General Data Protection Regulation (GDPR).”
Data
Highsteen Ltd, through the domain highsteen.co.uk, may collect and process the following types of data about you:
Personal Identifying Information (PII): This includes data elements like name, email address, phone number, physical address that you provide by filling in forms on our website Highsteen.co.uk (forms such as Contact Us, Ask for a Quote). These information helps us reach out to you to provide our services or answer any question you might have1.
Non-Personal Identifying Information: This includes details of your visits to our website which incorporates, besides other things, traffic data, location data, weblogs, browser type, operating system, and other communication data. This data does not directly identify you1.
Cookies and Tracking Technologies: Our website uses cookies and similar technologies to distinguish you from other users of our website. A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer, if you agree. Highsteen.co.uk utilizes Google analytics, cookies, and social media pixels to deliver you personalized user experience.
Usage data: This includes information about how you use our website and services. It helps us understand the pattern of users on our website. That in turn allows us to enhance the flow and content of our webpage.
Cookies
Our product and service offerings at Highsteen Ltd necessitate the gathering of certain information to serve you better. This primarily includes Personal Identifying Information that you voluntarily provide, such as name and contact details. This allows us to reach out to you, offering tailored solutions to your needs and responding accurately to your inquiries.
Our website also leverages certain analytics tools like Google Analytics, cookies, and social media pixels. These tools help us analyze web traffic, understand how our site is used, and improve your overall browsing experience on highsteen.co.uk.
For instance, cookies are small data files that save information about your website visit, from your browsing preferences to login details. They help us provide customised content and promotional material, and aid in streamlining your interactions with our website. Please know that you have the option to decline cookies if you prefer, although this might limit some of our website’s functionalities.
Further, Google Analytics assists us in understanding our audience size, the type of device you’re using to access our services, and how you engage with our website. This kind of aggregate, non-personal data aids us in continually enhancing our web platform for better user experience.
Moreover, social media pixels are tiny, invisible graphics embedded in our website pages that allow us to monitor traffic from social media platforms to our site. They assist us in targeting our advertising optimally and tracking user behaviours, thereby enabling us to deliver content that resonates with you the best.
Please rest assured that all data collection and utilisation on our website is designed to enhance your experience, and is conducted by prevailing data protection regulations.
Who we share your data with
Highsteen Ltd values your privacy and only shares collected data with third parties in specific situations. Details of such instances are provided below:
Service Providers: We may engage third-party companies and individuals to perform services on our behalf, such as IT and system administration services, data analysis, or customer support services. These third parties have access to your data only to perform these tasks as required and are obligated not to disclose or use it for any other purpose.
Legal Requirements and Compliance: Highsteen Ltd may disclose your data if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend the rights or property of Highsteen Ltd, prevent or investigate possible wrongdoing in connection with our services, or protect the personal safety of users and the public1.
Business Transfers: In case of a merger, acquisition or sale of assets, user information might be part of the transferred assets1.
Consent: We may share your information with other third parties on an individual basis when we obtain explicit consent from you.
Aggregated or Anonymized Data: We may share aggregated or anonymized data, which cannot be used to identify you personally, with third parties for various purposes like research, analysis, or marketing.
We will ensure that any third-party recipients conform to the prevailing data privacy and security regulations, and are bound to maintain the confidentiality and security of this data.
What rights you have over your data
As a user of Highsteen Ltd’s services, you have significant control over your data and have the option to choose how your data is used, specifically in relation to marketing communications.
Emails: Should you decide at any time that you no longer wish to receive email communications from us, you may opt-out by clicking on the “unsubscribe” link located at the bottom of our emails.
Cookies: You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.
Google Analytics: You can opt-out of Google Analytics tracking software by using the Google Analytics Opt-out Browser Add-on. It prohibits Google Analytics JavaScript from sharing information with Google Analytics about visit activity.
By choosing to opt-out, it will not affect the lawfulness of processing your data based on your consent before its withdrawal.
Contact Information for Privacy Concerns
If you have any questions or queries regarding our privacy practices, or if you need to access, correct, update or delete any of your personal data, you are encouraged to contact us directly. We are committed to professionally and transparently addressing your privacy concerns and data protection.
Company Name: Highsteen Ltd
Email: info@highsteen.co.uk
Phone: +44 7900 629 483
Mailing Address:
3 Mark Road,
N22 6PX,
London, UK
Our team is trained to respond to your queries promptly and satisfactorily.
However, if you are not satisfied with our response or believe we are processing your personal data not in accordance with the law, you can complain with your local data protection authority.
In the UK, you can contact the Information Commissioner’s Office:
Information Commissioner’s Office (ICO)
- Website: www.ico.org.uk
- Phone: +44 303 123 1113
- Address: Water Lane, Wycliffe House, Wilmslow – Cheshire SK9 5AF